How to Make Changes to Your Account

📢 Important: How to Make Changes to Your Account

To maintain the security and accuracy of our system, all miners must follow the correct procedure when requesting changes to their account information.

⚙️ Make Changes Through Your Back Office

If you need to update any of your personal information (such as your name, address, phone number, or payout settings), you must do so directly through your Back Office.

This ensures that all updates are securely logged and applied to your account.

✉️ Requesting an Email Change? Read This First:

If you need to change the email address associated with your mining account, you must email our support team from the email address currently linked to your Back Office.

For security purposes, we may ask you to provide additional information to verify your identity and ownership of the account, such as:

• Affiliate ID
• Shipping address
• Phone number
• Coin ID
• Other account-related information as needed

This verification process helps protect your account from unauthorized changes.

🔐 Why These Steps Are Important

These procedures help:

• Protect your personal and financial data.
• Prevent unauthorized account changes.
• Ensure smooth communication and payouts.
• Verify that account requests are coming from the account owner.

✅ Quick Summary:

• Make regular account changes through your Back Office.
• For email changes, contact support from the email address currently linked to your Back Office.
• Be prepared to provide additional account information if requested for verification.
• These steps help keep your account secure.